Better Business Sense
Single System for Entire Organization
Ensure total integration so that information is shared between the sales, service, logistics and accounting departments. RivaService offers integrated solution including Customer management (CRM), Asset & Inventory Management, Call Center & Support Desk Management, Job Scheduling, Billing & Payment tracking etc.
Better Margins with Pricing Engine
Increase your Margins by RivaService’s powerful rule based pricing engine. You can define pricing of Parts and Services based on Client Types, Call Priority, Contract Types etc.
RivaService’s Pricing Engine, only one of its kind in the market, allows you to capture different business scenarios and mark your prices accordingly.
Free Upgrades & New Features at Zero Cost
Get free upgrades and new features in your field service software at regular intervals. RivaService web and mobile based field service software is constantly upgraded with a definite schedule with a lot of customer feedback incorporated.
Lower Costs
Server Maintenance, Hosting, Database. Everything Included
When you subscribe to RivaService, it includes all costs. Hosting, Database, Server security etc. There are no additional costs or hidden fees which you need to pay to get your field service software working.
No Upfront Costs or License Fees
With RivaService on-demand model you do not have to pay any upfront costs or license fees. Payment is based entirely on your requirement and usage of the system, and is based on monthly subscription. This model is hugely beneficial to small and medium sized businesses who might want to spend as they grow.
Expand or Reduce Costs as Required
Companies grow and expand, and in difficult economic conditions, contract. RivaService allows this expansion and contraction of your business and business systems without any hassles. Lower your costs by either reducing users or reducing functionality. Expand your business and functionality as the business grow.
Simpler & Effective Solution
Sign up and Ready to Go
RivaService field service software has simplest of the requirements to get you started. Just sign up and you are ready to go. There is no need to invest or buy any costly hardware or software or lengthy agreements which you need to go through.
Easy to Use, Do More with Less
With its intuitive interface and simpler screens, RivaService web based field service and scheduling software allows users to concentrate on what they need to do easily and effectively without any issues. Users can easily learn the system without any lengthy training or orientation.
Access through Browser or Mobile. From Office or Road
RivaService is both a Web & Mobile based field service and scheduling software. Call Center, Finance and other departments can access the system through their browser in office, Technician/Service Engineers can access system from their Mobile remotely.
No Risk
No Investments or Capital Expenditure
With RivaService web based field service and scheduling software you do not have to make any huge investments or capital expenditure. All you need to do is just sign-up and start using the system.
Try Before Subscribing
You can try RivaService without any commitments for the duration of your free trial period. You can start your subscription at the end of the trial period.
Cancel Your Account Anytime
We are so sure that RivaService is going to benefit you enormously that we offer a monthly subscription which you can cancel at anytime you are not satisfied. Cancellation of the Account is easy and you can get your entire data as a backup.
Safe and Secure System
Access based on Functional Roles
Access to RivaService web based field service and scheduling software is based on functional roles like call center, dispatch, finance etc. Information is shown only to those users who have necessary permissions ensuring absolute security and integrity of the system.
Secure Access though SSL
Access to RivaService field service software is secured and encrypted through SSL implementation. All the information passed between your computer and RivaService servers is encrypted in 256-bit encryption.
Data Backup
Your data is backed up on a regular basis with a proper backup policies and process in place. Back up data is kept in a alternate and secure location to avoid any kind of issues with data loss or unforeseen issues.
