By RivaService Team on February 10, 2010
With the availability of cheap smart phones especially on Windows Mobile platform, a lot of specialized hardware and software in industries like Field Service, Dispatch Management etc. are fast becoming obsolete or avoidable costs. Taking this trend forward, RivaService has announced its support for Windows Mobile Software for its flagship Field Service Software with a full fledged mobile field service technician module implemented. Continue reading “Cut Costs with Field Service Software on Windows Mobile”
Posted in News | Tagged dispatch software, field service management, field service software, mobile field service
By RivaService Team on February 9, 2010
Public beta of RivaService Field Service Software is now open. You can now sign up for a Free Field Service Software Trial on RivaService with sample demo data and look at the functionality provided.
Functionality provided includes Call Center Management, CRM, Client Management, Dispatch Management, Mobile Technician Module, Invoicing and Payment Tracking. Continue reading “Sign Up for Free Field Service Software Trial”
Posted in Product News | Tagged field service software
By RivaService Team on January 18, 2010
In Field Service Business, like any other small business, success depends to a large extent on the new leads they can generate and customer calls received. This is especially true for independent contractors like Builders, Cleaning services, Computer Technicians etc. While these businesses traditionally used to generate leads by being available on Yellow Pages, Local Ads, Word of Mouth etc, this is rapidly changing to online visibility where customers are searching for their service requirements.
Here are few pointers which a small business can use to generate more jobs for their field service business, and most of them are absolutely free.
Continue reading “How to Generate Business Leads for Your Field Service Business?”
Posted in Business Resources, How To | Tagged field service business, lead generation, marketing
By RivaService Team on December 22, 2009
Its been sometime since this blog is updated. We have been pretty busy with managing our existing Beta Customers and adding new functionality and features. We are pretty excited about few of these features and want to share how they are shaping up.
With RivaService you can now track performance of your field service technicians. You can view performance of your technicians on a single screen with details like the Number of Service Calls he/she has handled in the week, Revenue generated in the past week, details about the Service Calls, Timesheet information etc. Continue reading “How to Track Performance of Field Service Technicians?”
Posted in How To, New Features | Tagged field service software, performance, service engineers, technicians
By RivaService Team on August 30, 2009
Right. After months of long hours, discussions and many coffees RivaService is officially out in the open. We have started our official beta with few of the existing clients and hope to sign up few more in next few months.
Just like any other product development process, this has been really a culmination of months and months of design, development, testing and rework. Given that RivaService is a full fledged field service management software we are rightly proud that it has taken such a short time to be in beta, which we expect it to be for few months more.
RivaService field service is an enterprise grade system built with the detailing and precision required for critical systems. We are hoping that in the next few months we will be able to fine tune the application much more to get best field service software out there.
Let us know if you are interested in the beta process. We will be glad to show our work, please sign-up and we can create a demo account for you.
RivaService Team
Posted in Product News | Tagged field service software, mobile
